Shipping policy

Thank you for choosing KartWalk for your online shopping needs. We understand that timely delivery is important to you, and we strive to provide a seamless shipping experience. Here's everything you need to know about our shipping process:

Shipping Costs

Shipping Cost - Weight Bases.

We are Charge for Weight Bases for Shipping.

Shipping Time :

Order Processing Time = (Transit + Handing + Order Cut off Time)

The time of order delivery is divided into two parts:

• Handling time: 1-2 Business Days (Monday to Saturday)
• Transit time: 2-4 Business Days (Monday to Saturday)
• Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time (Karnataka)

Processing Time

For orders placed outside the city, we aim to process and ship your items within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays. We want to ensure that your package reaches you as quickly as possible.

Transit Time

Once your order has been processed, the transit time is estimated to be between 2-4 days. This means that you can expect to receive your package within this timeframe. We work with reliable shipping partners to ensure that your order is delivered to you safely and efficiently.

Refund policy

At KartWalk, we strive to provide you with the best shopping experience. We understand that sometimes a product may not meet your expectations, and we are here to assist you with our hassle-free return policy.

3-Day Return Policy

We offer a 3-day return policy, giving you ample time to request a return after receiving your item. This means that if you are not satisfied with your purchase, you have 3 days to initiate the return process.

Eligibility Criteria

In order to be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition as when you received it.
• The item must be unworn or unused.
• The item must have all tags attached.
• The item must be in its original packaging.
• You must provide the receipt or proof of purchase.

How to Initiate a Return

If you wish to return an item, please contact our customer support team at support@KartWalk.in. They will guide you through the return process and provide you with further instructions.

Please note that returns should be sent to the following address:

KartWalk, Taggargod, Jali Road, 581320 Bhatkal KA, India

Return Shipping

If your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. It is important to follow these instructions to ensure that your return is processed smoothly.

Please note that items sent back to us without first requesting a return will not be accepted.

Return Method

In store, by mail.

How will customers get the return label?

Download/Print

Return Window

3 Days from Delivery Date

Item Condition

New

Restocking Fee

Restocking Returns are free of charges for us.

Refund Process

Once we receive and inspect your returned item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 3 business days.

Please keep in mind that it may take some time for your bank or credit card company to process the refund and post it to your account.

If you have any further questions or concerns regarding our return policy, please don't hesitate to contact us at support@KartWalk.in. We are here to assist you and ensure your satisfaction.

As a responsible and customer-centric ecommerce store, we prioritize the satisfaction of our valued customers. We understand that sometimes issues may arise with your order, and we are here to assist you in resolving them promptly and efficiently.