Thank you for choosing KartWalk. By accessing or using our website, purchasing products, or using our services, you agree to these Terms of Service.

Please read these terms carefully before placing an order or using KartWalk.

1. Product Information

KartWalk makes reasonable efforts to provide accurate product information, descriptions, images, specifications and other details.

However, product appearance, packaging, colour, specifications or other details may vary slightly from the information shown on the website.

Customers should review product descriptions, usage instructions, warnings and other relevant information before purchasing or using a product.

2. Pricing and Payment

Prices displayed on KartWalk are generally shown in Indian Rupees (INR). Applicable taxes, shipping charges, discounts or other charges may be displayed separately during checkout.

KartWalk may update product prices from time to time. The final amount payable for an order will be shown before you complete checkout.

Payment must be completed using one of the payment methods available at checkout.

View Payment Terms

3. Order Confirmation

After an order is successfully placed, you may receive an order confirmation through the contact details provided during checkout.

Please review your order information carefully. If you notice an error in your order, shipping address or other details, contact KartWalk support as soon as possible.

4. Shipping and Delivery

KartWalk aims to process and dispatch orders within the timeframes described in our Shipping Policy.

Delivery times may vary depending on the destination, courier partner, serviceability, weather, holidays, local restrictions or circumstances outside KartWalk's control.

View Shipping Policy

5. Returns and Refunds

Eligible returns and refunds are handled according to KartWalk's Return & Refund Policy.

Products must meet the applicable return eligibility requirements. KartWalk may reject a return that does not comply with the stated policy.

View Return & Refund Policy

6. Account and Customer Responsibilities

When using KartWalk, you agree to provide accurate, complete and current information where required.

You are responsible for keeping your account credentials secure and for activity that occurs through your account where applicable.

You must not misuse the website, attempt unauthorized access, interfere with website operation, or use KartWalk for unlawful or fraudulent activity.

7. Intellectual Property

Unless otherwise stated, KartWalk website content, including text, branding, logos, graphics, page layouts and original content, is owned by or licensed to KartWalk.

You may not reproduce, distribute, modify or commercially use protected KartWalk content without appropriate permission.

8. Privacy and Personal Information

KartWalk takes privacy seriously. Personal information is collected, used and shared as described in our Privacy Policy and as permitted or required by applicable law.

View Privacy Policy

9. Third-Party Services

KartWalk may use third-party services such as Shopify, payment providers, courier partners, analytics providers and other technology or service providers.

These third parties may operate under their own terms and privacy policies.

10. Website Availability

KartWalk may update, modify, suspend or discontinue parts of the website or services from time to time.

We do not guarantee that the website will always be uninterrupted, error-free or available at all times.

11. Limitation of Liability

To the maximum extent permitted by applicable law, KartWalk will not be liable for indirect, incidental, special or consequential losses arising from use of the website or services.

Nothing in these Terms of Service is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

12. Changes to These Terms

KartWalk may update these Terms of Service from time to time to reflect changes to our services, business practices, policies or legal requirements.

Updated terms will be posted on this page. Continued use of KartWalk after an update means the revised terms will apply to future use of the services, subject to applicable law.

13. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any dispute will be handled in accordance with applicable Indian law and the jurisdiction requirements that legally apply to the matter.