Payment Terms
Payment Terms
Simple, secure payment options designed to make checkout easy and transparent.
Payment Options
KartWalk aims to provide convenient payment options during checkout. The payment methods actually available for your order will be shown on the checkout page and may vary depending on the payment provider, device, location or transaction.
Where available, you can pay using supported major credit or debit cards. Enter your card details securely during checkout and follow the payment provider's verification process.
If net banking is available at checkout, you can select your supported bank and complete the payment through the bank's secure payment flow.
You may use a supported UPI app or UPI ID when this option is shown at checkout. Follow the instructions displayed by the payment provider to authorize the transaction.
Supported digital wallet options may be offered at checkout. Availability can vary depending on the payment gateway and transaction.
Secure Transactions
KartWalk uses secure checkout and payment services to process transactions. Payment information is handled through the applicable payment gateway and service providers used at checkout.
Payment Confirmation
A payment is considered successful only after the payment provider confirms the transaction. Once your order is successfully placed, you may receive an order confirmation through the contact information provided during checkout.
If money is debited but the order is not confirmed, please allow time for the payment provider or bank to update the transaction status before attempting payment again.
Failed, Pending or Duplicate Payments
Payments may occasionally fail or remain pending due to bank, network, UPI, payment gateway or verification issues.
- If a payment fails, you may retry using the same or another available payment method.
- If a payment is pending, wait for the bank or payment provider to confirm its final status.
- If you believe you were charged more than once, contact KartWalk support with your Order ID and transaction details so the issue can be reviewed.
Prices and Charges
The total amount payable for an order is displayed during checkout. The final amount may include product price, applicable shipping charges, taxes, discounts or other charges shown before payment is completed.
Refunds
Eligible refunds are handled according to KartWalk's Return & Refund Policy. Where a refund is approved, it is generally sent back to the original payment method, subject to processing times of the bank or payment provider.
Payment Issues
If you have a payment-related question, please contact KartWalk support and include your Order ID, payment date and relevant transaction reference where available. Do not send card PINs, OTPs, passwords or UPI PINs.
Need Payment Help?
Email: support@kartwalk.in
Address: KartWalk, Taggargod, Jali Road, 581320 Bhatkal, Karnataka, India