Billing Terms & Conditions
Billing Terms & Conditions
Clear billing, secure payments, and transparent order charges from checkout to confirmation.
Payment Methods
KartWalk may offer multiple payment methods during checkout, depending on the payment provider, order, location and current availability.
- Credit and debit cards
- Net banking
- UPI
- Supported digital wallets
- Cash on Delivery, only when specifically shown as available at checkout
Payment Security
KartWalk uses secure checkout and payment services to process transactions. Payment information is handled through the applicable payment gateway or service provider used during checkout.
Order Confirmation
An order is considered successfully placed after the applicable payment or checkout process is completed and KartWalk confirms the order.
Please review your order information, billing details and shipping address carefully. If you notice an error, contact KartWalk support as soon as possible.
Billing Amount
The final amount payable is displayed during checkout before the order is completed.
The total may include:
- Product price
- Applicable taxes
- Shipping or delivery charges
- Discounts or promotional adjustments
- Other charges clearly displayed before payment
Invoices
Where applicable, an invoice or order summary may be issued after your order is confirmed. The invoice may include the products ordered, applicable charges, taxes and other transaction information.
The exact method by which an invoice is made available may depend on your order and the services enabled on KartWalk.
Payment Failure or Pending Payment
A payment may occasionally fail or remain pending because of a bank, UPI, card network, payment gateway, verification or connectivity issue.
- If payment fails, you may retry using an available payment method.
- If payment remains pending, allow time for the bank or payment provider to update the final status.
- If money is debited but your order is not confirmed, avoid repeatedly paying for the same order until the transaction status is clear.
Duplicate Charges
If you believe the same order was charged more than once, contact KartWalk support with your Order ID and the relevant transaction reference. Do not send OTPs, PINs or passwords.
Refunds and Cancellations
Refund eligibility and processing are governed by KartWalk's Return & Refund Policy. Where a refund is approved, it is generally sent back to the original payment method, subject to the processing time of the bank or payment provider.
Payment Terms
For more information about accepted payment methods, payment confirmation and payment-related issues, please review our Payment Terms page.
Need Billing Help?
If you have a billing or payment question, contact KartWalk support and include your Order ID and relevant transaction reference where available.
Email: support@kartwalk.in
Address: KartWalk, Taggargod, Jali Road, 581320 Bhatkal, Karnataka, India