Last updated: September 12, 2026

KartWalk operates this store and website, including related information, content, features, tools, products and services in order to provide customers with our shopping services.

KartWalk is powered by Shopify, which helps us provide these services. This Privacy Policy explains how personal information may be collected, used and disclosed when you visit our website, make a purchase, use our services or otherwise communicate with us.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with KartWalk and as permitted by applicable law, we may collect or process:

• Contact details such as your name, billing address, shipping address, phone number and email address.
• Financial and payment information such as transaction details, payment method, payment confirmation and related payment information.
• Account information such as account credentials, preferences and settings.
• Transaction information including products viewed, purchased, returned, exchanged or cancelled.
• Communications including information you provide when contacting customer support.
• Device information such as browser, network connection, IP address and device identifiers.
• Usage information relating to how you interact with our website and services.

Where Personal Information Comes From

We may collect information:

• Directly from you when you place an order, create an account or contact us.
• Automatically when you use our website, including through cookies and similar technologies.
• From service providers that help us operate our store.
• From business partners or other third parties where permitted.

How We Use Your Information

We may use personal information to:

• Provide and improve our services, including processing orders, payments, deliveries, returns and customer accounts.
• Communicate with you about your account, orders, customer support requests and service updates.
• Personalize your shopping experience and remember preferences.
• Marketing and advertising, where permitted, including promotional communications and relevant advertising.
• Security and fraud prevention, including detecting suspicious or unauthorized activity.
• Legal compliance, including responding to valid legal requests and enforcing our policies.

How We Share Personal Information

We may share personal information where necessary for legitimate business purposes, including with:

• Shopify and service providers that help operate our store.
• Payment processors.
• Shipping and fulfilment partners.
• Customer support, analytics, cloud storage and technology providers.
• Marketing or advertising partners where permitted.
• Government authorities or other parties where required by applicable law.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy or security practices of websites we do not control. We recommend reviewing the privacy policies of those services before providing information.

Children's Data

Our services are not intended for children who are below the age of majority in their jurisdiction. We do not knowingly collect personal information from children in circumstances where doing so is prohibited by law.

Security and Data Retention

We take reasonable steps to protect personal information. However, no security system or transmission method can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes and enforce agreements.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including:

• Access / Know: Request access to personal information held about you.
• Delete: Request deletion of eligible personal information.
• Correct: Request correction of inaccurate personal information.
• Portability: Request a copy of certain personal information in a portable form.
• Marketing preferences: Opt out of promotional communications using available unsubscribe options.
• Targeted advertising / sharing choices: Where applicable, you may use our data-sharing opt-out page.

Data-sharing opt-out: kartwalk.in/pages/data-sharing-opt-out

Complaints

If you have concerns about how KartWalk handles your personal information, please contact us using the details below. Depending on your jurisdiction, you may also have the right to contact the appropriate data protection authority.

International Transfers

Personal information may be stored or processed outside the country where you live where necessary to provide our services.

Where required by applicable law, recognized safeguards or transfer mechanisms may be used for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements or operational needs.

When we update the policy, we may revise the “Last updated” date and provide additional notice where required.