Shipping policy

Shipping Costs

Shipping charges are calculated based on shipment weight and applicable delivery conditions.

The final shipping charge, where applicable, will be shown during checkout before you complete your order.

Order Processing Time

We generally process orders within 1–2 business days, Monday to Saturday.

Processing time refers to the time required to prepare, verify, pack and hand over your order to the courier partner.

Transit Time

After your order has been processed and handed over to the courier partner, the usual transit time is approximately 2–4 business days.

Actual delivery time may vary depending on the destination, courier network, serviceability, weather conditions, local restrictions, holidays or other circumstances outside KartWalk's control.

Same-City Delivery

If your delivery address is in the same city as our available stock or warehouse location, and the product is ready for dispatch, we may process and ship the order on the same day.

Same-day dispatch or delivery is not guaranteed and depends on product availability, order time and courier availability.

Delivery Timings

Estimated delivery dates are provided for convenience and may change depending on courier operations and other external conditions.

KartWalk will make reasonable efforts to ensure that your shipment reaches you within the expected timeframe.

Tracking Your Order

Once your order has been shipped and tracking information becomes available, you can monitor the shipment through KartWalk's tracking page.

Visit: KartWalk Track Order

You can enter your KartWalk Order ID or courier tracking number to check available shipment information.

Please allow some time after dispatch for tracking information to appear or update in the courier system.

Courier Partners

Depending on serviceability, destination and shipment requirements, KartWalk may use different courier and logistics providers to deliver orders.

The courier partner assigned to your order may vary from shipment to shipment.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number.

An incorrect, incomplete or undeliverable address may cause delays or result in the shipment being returned.

Delivery Attempts

Courier partners may attempt delivery according to their own delivery procedures.

Please ensure that someone is available to receive the shipment and that the contact number provided with the order is reachable.