KartWalk Guide
What to Check When Your Online Order Arrives
A quick inspection at delivery can help you identify problems early and keep your order records organized.
Check the Package
Look for obvious damage, tampering or signs that the parcel was opened during transit.
Match the Product
Compare the received item with your order details, including product name, size, shade or variant where applicable.
Keep Packaging Until You Are Satisfied
Original packaging and tags can be important if you later need to request an eligible return.
Report Problems Promptly
If the item is damaged, defective or incorrect, contact KartWalk support with your Order ID and relevant details.
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