KartWalk Returns Made Simple: What to Know Before You Send an Item Back
A smooth return starts with checking eligibility and contacting KartWalk before sending anything back.
Check the Return Window
Eligible returns should be requested within the return period shown in KartWalk's Return & Refund Policy.
Keep the Item in Original Condition
Returned products should generally remain unused or unworn, with original tags, packaging and proof of purchase where required.
Contact Support First
Email KartWalk with your Order ID and reason for return. Wait for instructions before sending the item.
Refund Review
After an eligible return is received and inspected, KartWalk will communicate the outcome and process an approved refund according to the policy.